Privacy Policy

Last Updated: June 23, 2026

Welcome to EMPTY. We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you use our mobile application and website, and tell you about your privacy rights and how the law protects you.

1. Important Information and Who We Are

EMPTY is the controller and responsible for your personal data. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact us at the details listed below.

2. The Data We Collect About You

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data: Includes first name, last name, username or similar identifier.
• Contact Data: Includes email address, telephone number, and university/campus details.
• Location Data: Includes precise GPS location data required to verify campus presence and match you with nearby tasks.
• Payment & Financial Data: Includes details about payments to and from you, task rewards, and transactions (processed securely via our payment gateways).
• Chat & Communication Data: Includes peer-to-peer messages sent between users inside our in-app chat for task coordination.
• Technical Data: Includes FCM tokens for push notifications, IP address, your login data, device model, and operating system.
• Profile Data: Includes your username, tasks created or accepted, ratings, feedback, and preferences.
• Usage Data: Includes information about how you use our app and services.

3. How Is Your Personal Data Collected?

We collect data from and about you through direct interactions (when you register, post tasks, or chat) and automated technologies (as you interact with our app, tracked securely using Google Firebase SDKs).

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we use your data to:

• Create your account and verify you as a student.
• Match you with tasks and coordinate canteen runs or academic help.
• Process payments and task payouts securely.
• Send push notifications about task status updates and chat messages.
• Verify platform safety and prevent fraud on campus.

5. Location Services

Our app requires location access (foreground and background) to verify your presence on campus and enable hyper-local task matching. You can enable or disable location services at any time through your device settings.

6. Data Sharing and Security

We do NOT sell your personal data. Your data is shared only with third-party infrastructure providers necessary to run the app (such as Google Firebase for cloud database, auth, and notifications). Chat logs are encrypted, and financial data is handled securely by payment providers.

7. Data Retention and Account Deletion

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for. You have the right to request the deletion of your account and all associated data at any time.

To delete your account and personal data, please follow the instructions on our Account Deletion Page or utilize the "Delete Account" option directly within the Settings menu of the EMPTY app.

8. Contact Us

For any privacy-related questions, please reach out to us: